Shipping
- All orders are usually prepared and shipped on next business day;
- NOTE! Dispatch times may vary depending on holiday season or work load;
- Goods are usually delivered in 5 working days. Delivery terms may vary depending on courier load and destination country;
- NOTE! MAGiC BOX and/or MAGiC JAR containers may be packed one inside another and items ordered together may be pack inside them for sustainable shipping. Please contact us if you wish otherwise;
- FREE shipping in EU for orders over 30 Eur;
- We use DPD (door to door) courier service.
Local pickup
- You can pick up you orders free off charge from our office Naugarduko g. 91 in Vilnius, Lithuania;
- After you receiving our notice that your order is ready, please contact us upfront via phone or email to schedule a pickup time;
- PLEASE NOTE! Local pickup is available on workdays (Monday - Friday) from 9 AM to 5 PM.
Return policy
- Products can be returned in 14 days after their delivery;
- Food products can not be returned;
- Products can be returned either by a courier, or by directly delivering them to the Seller’s office;
- For the full refund, products have to be unused, unharmed, their presentation and features must be retained;
- Returned products have to be in their original packaging and include all belonging accessories;
- In case of defective product, all return expenses shall be covered by the Seller. In case of non-defective product, the Buyer shall cover all return expenses;
- Money shall be deposited into a specified Buyer’s bank account in 14 days after the return of the product;
- Buyer must provide a purchase document with the returned product.