Shipping and returns

Shipping

  • All orders are shipped on next business day;
  • Goods are usually delivered in 5 working days. Delivery terms may vary depending on courier load and destination country;
  • NOTE! MAGiC BOX and/or MAGiC JAR containers may be packed one inside another and items ordered together may be pack inside them for sustainable shipping. Please contact us if you wish otherwise.  

Return policy

  • Products can be returned in 14 days after their delivery;
  • Food products can not be returned;
  • Products can be returned either by a courier, or by directly delivering them to the Seller’s office;
  • For the full refund, products have to be unused, unharmed, their presentation and features must be retained;
  • Returned products have to be in their original packaging and include all belonging accessories;
  • In case of defective product, all return expenses shall be covered by the Seller. In case of non-defective product, the Buyer shall cover all return expenses;
  • Money shall be deposited into a specified Buyer’s bank account in 14 days after the return of the product;
  • Buyer must provide a purchase document with the returned product.